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Hotels & Travel

overview + case studies
Case Studies
Made by Example
Made by Example

A hotel that earns genuine loyalty doesn't compete on room rates. It competes on whether staying there says something about you, whether it becomes the kind of place you mention when someone asks for a recommendation, or return to for the same reason you went the first time. Example works with hotels, resorts, and travel brands to build that kind of standing: a position that drives genuine preference, commands a rate premium, and turns first-time guests into the people who tell others.

Positioning that drives the rate.

The hotels that consistently achieve premium ADR aren't the most advertised, they're the most desired. We build the brand positioning and earned presence that make a property worth wanting at full rate, not just when the discount applies.

The story that travels with the guest.

Word of mouth is the most valuable distribution channel in hospitality, and the least controllable unless you've built something genuinely worth talking about. We shape the brand narrative, media strategy, and guest experience story so that the conversation follows the guest home.

From single property to portfolio.

Whether we're building the brand for a flagship property, repositioning an existing asset, or creating consistency across a portfolio, the thinking is the same: find what makes this place genuinely worth seeking out, then make sure every expression of it holds.

  • Hotel Brand Strategy & Positioning
  • Guest Experience & Brand Architecture
  • PR & Media Relations: Australia, Middle East & Asia Pacific
  • Social & Content Strategy
  • Influencer & Hosted Experience Programmes
  • Launch Strategy & Campaign
  • Direct Booking & Loyalty Strategy
  • Tourism Board & Destination Partnerships

Hotels & Travel

Case Studies

Made by Example

A hotel that earns genuine loyalty doesn't compete on room rates. It competes on whether staying there says something about you, whether it becomes the kind of place you mention when someone asks for a recommendation, or return to for the same reason you went the first time. Example works with hotels, resorts, and travel brands to build that kind of standing: a position that drives genuine preference, commands a rate premium, and turns first-time guests into the people who tell others.

Positioning that drives the rate.

The hotels that consistently achieve premium ADR aren't the most advertised, they're the most desired. We build the brand positioning and earned presence that make a property worth wanting at full rate, not just when the discount applies.

The story that travels with the guest.

Word of mouth is the most valuable distribution channel in hospitality, and the least controllable unless you've built something genuinely worth talking about. We shape the brand narrative, media strategy, and guest experience story so that the conversation follows the guest home.

From single property to portfolio.

Whether we're building the brand for a flagship property, repositioning an existing asset, or creating consistency across a portfolio, the thinking is the same: find what makes this place genuinely worth seeking out, then make sure every expression of it holds.

  • Hotel Brand Strategy & Positioning
  • Guest Experience & Brand Architecture
  • PR & Media Relations: Australia, Middle East & Asia Pacific
  • Social & Content Strategy
  • Influencer & Hosted Experience Programmes
  • Launch Strategy & Campaign
  • Direct Booking & Loyalty Strategy
  • Tourism Board & Destination Partnerships
ACCOR TABLE FOR PACIFIC by EXAMPLE Agency
Coming Soon
ACCOR TABLE FOR PACIFIC by EXAMPLE Agency
Coming Soon
( 01 )
ACCOR 'TABLE FOR', PACIFIC
Founding creative partner to Accor's in-house F&B group. Brand, positioning and launch programme across multiple properties. A hotel world first.
( 01 )
ACCOR 'TABLE FOR', PACIFIC
Founding creative partner to Accor's in-house F&B group. Brand, positioning and launch programme across multiple properties. A hotel world first.
Hotels & Travel
Hospitality
Brand & Identity
Experiential
Influencer & Talent
Placemaking
PR & Communications
QT Hotels Pup Yeah by EXAMPLE Agency
Coming Soon
QT Hotels Pup Yeah by EXAMPLE Agency
Coming Soon
( 01 )
QT Hotels Pup Yeah
We unleashed QT's dog-friendly stays and got tails wagging nationwide
( 01 )
QT Hotels Pup Yeah
We unleashed QT's dog-friendly stays and got tails wagging nationwide
Hotels & Travel
Hospitality
PR & Communications
QT Valentine's Day by EXAMPLE Agency
Coming Soon
QT Valentine's Day by EXAMPLE Agency
Coming Soon
( 01 )
QT Valentine's Day
We created a Valentine’s campaign that stole and broke hearts across three countries.
( 01 )
QT Valentine's Day
We created a Valentine’s campaign that stole and broke hearts across three countries.
Hotels & Travel
Strategy & Positioning
PR & Communications
Social & Content
Experiential
Earned Creative
Q Station by EXAMPLE Agency
Coming Soon
Q Station by EXAMPLE Agency
Coming Soon
( 01 )
Q Station
Placemaking and brand transformation for one of Australia's most important heritage sites. Between Sand & Stone: the idea driving Q Station's redevelopment.
( 01 )
Q Station
Placemaking and brand transformation for one of Australia's most important heritage sites. Between Sand & Stone: the idea driving Q Station's redevelopment.
Hotels & Travel
Property
Strategy & Positioning
Placemaking
PR & Communications
Coming Soon
Coming Soon
( 01 )
Intercontinental Sydney
Sydney's oldest working lift turned into the city's most exclusive cocktail experience. Astronomy-led rooftop bar. Mumbrella Travel CommsCon Award winner.
( 01 )
Intercontinental Sydney
Sydney's oldest working lift turned into the city's most exclusive cocktail experience. Astronomy-led rooftop bar. Mumbrella Travel CommsCon Award winner.
Hospitality
Hotels & Travel
Experiential
PR & Communications
Social & Content
Strategy & Positioning
Influencer & Talent
The StandardX, Australia by EXAMPLE Agency
Coming Soon
The StandardX, Australia by EXAMPLE Agency
Coming Soon
( 01 )
The StandardX, Australia
250+ pieces of coverage. 363M+ reach. Melbourne's most culturally relevant hotel, built with a distinctly Australian identity native to Fitzroy.
( 01 )
The StandardX, Australia
250+ pieces of coverage. 363M+ reach. Melbourne's most culturally relevant hotel, built with a distinctly Australian identity native to Fitzroy.
Hotels & Travel
Property
PR & Communications
Social & Content
Strategy & Positioning
QT Newcastle by EXAMPLE Agency
Coming Soon
QT Newcastle by EXAMPLE Agency
Coming Soon
( 01 )
QT Newcastle
We ushered in a new era of regional travel with QT Newcastle’s landmark launch.
( 01 )
QT Newcastle
We ushered in a new era of regional travel with QT Newcastle’s landmark launch.
Hotels & Travel
PR & Communications
Social & Content
Epochal Hotels by EXAMPLE Agency
Coming Soon
Epochal Hotels by EXAMPLE Agency
Coming Soon
( 01 )
Epochal Hotels
We’ve helped build Epochal Hotels from the ground up, brand, strategy, and story.
( 01 )
Epochal Hotels
We’ve helped build Epochal Hotels from the ground up, brand, strategy, and story.
Hospitality
Hotels & Travel
Placemaking
Experiential
Brand & Identity
PR & Communications
Strategy & Positioning
Hook Island by EXAMPLE Agency
Coming Soon
Coming Soon
Hook Island by EXAMPLE Agency
Coming Soon
Coming Soon
( 01 )
Hook Island
Placemaking, brand identities, cultural programming and guest experience for a new eco-luxury resort in the heart of the Whitsundays.
( 01 )
Hook Island
Placemaking, brand identities, cultural programming and guest experience for a new eco-luxury resort in the heart of the Whitsundays.
Hotels & Travel
Property
Strategy & Positioning
Placemaking
PR & Communications
Brand & Identity
QT Hotels by EXAMPLE Agency
Coming Soon
QT Hotels by EXAMPLE Agency
Coming Soon
( 01 )
QT Hotels
Multi-year creative partnership. 68% repeat visitation. 203M reach for Newcastle. Mumbrella nominations. Every brief: what would QT dare that others won't?
( 01 )
QT Hotels
Multi-year creative partnership. 68% repeat visitation. 203M reach for Newcastle. Mumbrella nominations. Every brief: what would QT dare that others won't?
Hotels & Travel
PR & Communications
Social & Content
Experiential
InterContinental Hayman Great Barrier Reef by EXAMPLE Agency
Coming Soon
Coming Soon
InterContinental Hayman Great Barrier Reef by EXAMPLE Agency
Coming Soon
Coming Soon
( 01 )
InterContinental Hayman Great Barrier Reef
97 press pieces. 109.5M OTS. Time Out called it the next White Lotus resort. Repositioned as the frontier to the Great Barrier Reef.
( 01 )
InterContinental Hayman Great Barrier Reef
97 press pieces. 109.5M OTS. Time Out called it the next White Lotus resort. Repositioned as the frontier to the Great Barrier Reef.
Hotels & Travel
Property
Strategy & Positioning
Placemaking
PR & Communications
Social & Content
Experiential
JW Marriott by EXAMPLE Agency
Coming Soon
JW Marriott by EXAMPLE Agency
Coming Soon
( 01 )
JW Marriott
31% ADR increase. 47% direct booking rate, the highest in the Marriott APAC portfolio. All earned.
( 01 )
JW Marriott
31% ADR increase. 47% direct booking rate, the highest in the Marriott APAC portfolio. All earned.
Hotels & Travel
PR & Communications
Social & Content
Papua New Guinea Tourism by EXAMPLE Agency
Coming Soon
Papua New Guinea Tourism by EXAMPLE Agency
Coming Soon
( 01 )
Papua New Guinea Tourism
80+ pieces of coverage. 40M+ reach. 308K+ engagements. Front covers in Sunday Star Times and NZ Herald. PNG reframed as a bucket-list destination.
( 01 )
Papua New Guinea Tourism
80+ pieces of coverage. 40M+ reach. 308K+ engagements. Front covers in Sunday Star Times and NZ Herald. PNG reframed as a bucket-list destination.
Hotels & Travel
Hotels & Travel
PR & Communications
Influencer & Talent
Social & Content
Prom Peru by EXAMPLE Agency
Coming Soon
Prom Peru by EXAMPLE Agency
Coming Soon
( 01 )
Prom Peru
8.6M reach. 1.9M video views. 16.7% engagement rate. Four creators, four travel motivations, four reasons to book Peru.
( 01 )
Prom Peru
8.6M reach. 1.9M video views. 16.7% engagement rate. Four creators, four travel motivations, four reasons to book Peru.
Hotels & Travel
PR & Communications
Influencer & Talent
Social & Content
Experiential